Job Title:

Job Description

Job Type: Content Moderator

Location: Onsite 7955 Evans Rd, Chilliwack, BC V2R 5R7

Concentrix is an award-winning global company, recognized for our culture, diversity, leadership, and innovation. We help the world’s best brands to improve their businesses and better connect with their customers. Concentrix is growing, and we are looking for talented, compassionate people who are as fanatical about providing exceptional experiences as we are!

We are growing our team of Content Moderators. This is a great opportunity for you to build a Virtual Reality career.

What will you do in this role?

As a Content Moderator on the Virtual Reality Team at Concentrix, you will:

• Resolve technical issues
• Listen attentively to customer needs and concerns; empathize and appreciate them and build true rapport; customers need to trust in our care.
• Ensure content on social media pages are appropriate and safe
• Ensure our clients’ customers enjoy authentic experiences
• Attend and keep knowledge up to date with relevant changes and updates to procedures and documentation.
• The ability to think beyond the standard or procedural, innovative solutions that continue the path ensuring customer satisfaction.

Who You Are:

As a Content Moderartor your empathy, integrity, knowledge, and unique compassionate style will bring value with every interaction. You also have:]

• 6 Months Customer Service Experience
• Minimum High School Diploma or Equivalent
• Must be organized, have ability to handle and prioritize multiple tasks simultaneously, possess critical reasoning skills, communicate effectively, and focused on customer service
• Available to work a variety of shifts available
• Background clearance

What’s in it for you?
We invest in our people and teams for ongoing personal and career development so each career path is meaningful. In this role, you will be provided with:

• Working in a leading edge technology where fresh ideas and innovation is part of an evolving team and its growth with our client.
• Career opportunities that truly allow you to embrace your talents and grow with the team globally.
• Monthly performance incentive opportunities based directly on the feedback from your results resolving customer issues.
• Strength from within – the majority of management positions filled from within
• Competitive benefits for medical, dental, wellness and a diverse aspect of your health and wellbeing.
• Working onsite in a business environment with designated areas for food, recreation, and relaxation.
• Paid while you learn as you are paid while in training.

Together, let’s do something great!

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.

We are proudly one team, one company, ‘One Concentrix’ and we invite you to join us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more:

Can. Concentrix on Facebook | Concentrix on Instagram | www.jobsconcentrix.com

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