CRM Power User / Implementation Specialist Job at Hero Technical Solutions Inc.
FREEDOM TO GROW, CREATE AND HAVE AN IMPACT
Looking for a career that offers growth, flexibility and the ability to contribute to an amazing team with big impact? Do you have a knack for organizing, creating systems and applying technology? If so, this could be the opportunity for you.
Company:
We're a small team that has been in business for over 15 years and are currently in a growth phase. Our relatively young, talented team is in demand due to our creative solutions, problem solving and technical abilities of our development team that set us apart in our space. We believe in our team and building lasting careers as we grow the company together. Everyone is given freedom to work in their strengths and we tailor what we do based on unique abilities and interests.
We get to work with clients across North America and implement the Zoho platform, an inexpensive but extremely capable and extendable system. Zoho's flagship app, Zoho CRM, is the base for a host of solutions. The work is ever changing with a wide variety of clients from wineries to commercial window cleaners and the platform is our playground to create and provide "digital plumbing" that integrates and automates to achieve big things.
Position Type: Full Time, Remote
Description of Duties:
● Connect with new and existing clients as a primary point of contact / Account
Manager
● Engage with clients to design Zoho-based systems for sales, marketing and operations
● Customize and implement the Zoho platform for our Clients by customizing, creating reports, designing templates and creating automated workflows
● Plan out project deliverables as the system architect to be developed and implemented by the team
● Provide Client support via our helpdesk ticketing system to solve problems and provide support within SLA guidelines
Skills and Requirements:
● 2 - 3 Years CRM power user or admin experience (Zoho or Salesforce preferred)
● Experience with cloud based software / sales productivity tools
● Exceptional collaborator with strong communication skills
● Technical aptitude, ability to learn new technology quickly through self study and hands on experimentation
Application:
If this sounds like you, complete the application and let us know why you think you'd be a great fit for our team!
Job Types: Full-time, Permanent
Salary: $62,000.00-$76,900.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Education:
- DCS / DEC (required)
Experience:
- CRM software: 2 years (required)
Work Location: Remote
Application deadline: 2023-02-25
Expected start date: 2023-04-17
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