To be eligible to apply for this position you must live in the Greater Toronto Area and be legally entitled to work in Canada. We are not accepting International applicants at this time.

The Door Person welcomes patrons, both guest and non-guests, to the Chelsea Hotel, Toronto in addition to offering any assistance which may be required.

· Be present and visible at the main doors of the hotel including Elm Street and Gerrard Street entrances.

· Answer any guest questions or direct them to someone that can assist them. Ensure complete guest satisfaction.

· Welcome all guests to the hotel and offer assistance before they have to ask.

· Service given should meet and/or exceed the guest service standards of the Chelsea Hotel.

· Efficiently complete a variety of tasks involving the movement of baggage in and out of the hotel as well as offering and arranging transportation services (taxis, livery cabs, buses, etc…)

· Ensure that the Hotel entrances are clean and tidy by notifying and following up with Maintenance and Housekeeping regarding any and all deficiencies.

· Maintain order and direction at Hotel entrances, ensuring easy access for all vehicles, minimizing congestion and traffic.

· Open communication with Managers and Security to report challenges or issues

· Adhere to and comply with all safety regulations when handling hazardous materials according to MSDS.

· Be fully aware of Fire and Emergency Procedures and your role therein.

WORK EXPERIENCE

· Previous Guest Service experience.

Knowledge

· Possession of a full driver’s license (graduated licenses not accepted).

Soft Skills

· Be able to work effectively on a team.

· Strong work ethic.

Languages

· Good command of the English language.

Physical Requirements

· Able to stand for long periods of time (indoor and outdoor).

· Able to lift and bend.

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

Job Types: Full-time, Permanent

Salary: Up to $17.04 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Morning shift
• Weekend availability

Supplemental pay types:

• Overtime pay
• Tips

Application question(s):

• Are you fully vaccinated against Covid-19?

Language:

• English (required)

Shift availability:

• Day Shift (required)
• Night Shift (required)

Work Location: One location

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