Location: Dartmouth, Nova Scotia

Company summary:

CBBC Career College is a professional development and educational institution providing skills training to experienced professionals and those starting a new career. The college has a long, outstanding history (since 1958) of serving in-demand skills to health, education, beauty, and business organizations in Atlantic Canada. CBBC is consistently meeting the demands of the workforce by creating and offering highly sought-after programs that lead to meaningful careers. Over the past year, CBBC Career College has been building an international division to better welcome students from around the globe.

Summary of position

As an International Registration Advisor, you will be the first contact for any potential international students. It is your job to present a positive first impression of the College to a prospective student or their education recruitment agent. You will demonstrate aknowledgeable, caring approach through prompt contact, informed responses, and respectful interactions.

We are looking for a friendly and positive driven professional, with experience working in the international education industry. Our ideal candidate is a friendly relationship builder who works well independently, is a master multitasker, and highly organized. Strong interpersonal skills and excellent communicationskills are essential.

Duties:

· Respond to inquiries via email, phone, and in-person promptly and professionally, making meaningful connections with prospective students and their agents.

· Provide complete and honest information about courses, cost, and policies to interested applicants.

· Provide campus tours to prospective students as required.

· Ongoing follow up on all inquiries to provide additional information as required.

· Process international student applications ensuring required documents have been received and are on file in accordance with company standards

· Conduct student interviews (virtual and in-person) as part of the enrolment process to assess their suitability for training

· Ensure student files are complete for any accepted applicants prior to commencement of studies

· Provide paperwork for study permit applications/extensions and send revised paperwork as required for deferrals

· Maintain up-to-date student files in our in-house CRM system

· Attend orientation sessions and ensure accepted applicants are informed or attendance requirements and other applicable policies and expectations.

· Work collaboratively with all CBBC staff and maintain open communication with campus teams regarding student status, enrolment, student issues, or any other matter that may be of concern

· Support students and ensure high student satisfaction level

· Weekly and Monthly individual admission reports.

· Arrange training proposals for applicants where necessary.

· Attend meetings, discussions, and information sessions on topics relevant to your position.

Qualifications:

· Minimum of 3+ years' experience working in service/relationship building role.

· 2 Years' experience working in the international education industry preferred.

· Post-secondary education in a relevant field.

· Friendly, energetic and positive demeanor.

· Strong communication and interpersonal skills.

· Highly organized, with attention to detail and the ability to prioritize tasks and work independently.

· Understanding of other languages is a plus.

Assets:

· Experience in admissions recruitment, education, or outbound contact centre.

· Prior experience working with internet-based communication tools and CRM systems.

· Knowledge of IRCC’s requirements for international students and Nova Scotia’s initiatives and programs related to international students and graduates.

Please note, a Criminal Record and Social Media Check will be conducted.

If you are interested in being considered for this position, please send your resume today!!

CBBC Career College is proud to be an Equal Opportunity Employer. Please be advised only candidates selected for an interview will be contacted. We value a diverse workforce and invite all interested and qualified applicants to apply. CBBC Career College welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Permanent, Full-time

Salary: $40,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Dartmouth, NS: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Work Location: One location

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