Operations Manager Job at The Doctor's House
The Doctor's House Kleinburg, ON
$45,000–$50,000 a year
Operations Manager
The Doctors House consists of an a la carte restaurant, chapel and four event spaces ranging from 60 guests up to 280 guests. Currently executing over 400 social and corporate events on an annual basis. Under the direction of the Owner/Operators, the Operations Manager is accountable for the smooth running of all inhouse events and the overall operations of the business.
Main Responsibilities
- Proven management skills capable of developing, motivating and leading a team of hospitality professionals. Communicate the business vision to all team members and leads by example; Inspires the team with his/her exciting vision for the future
- Managing all in-house events from set-up to ensure all events are executed propertly
- Monitors and executes the points of service and points of details
- Build and maintain relationships with guests and team members
- Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue
- Deal with guest complaints and use conflict resolution and problem solving skills
- Drive and track sales, invoicing, and managing inventory
- Strive for maximum efficiency and continual improvement of staff productivity
- Participate on the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
- Ensure facility is well maintained, repaired and spotless at all times
- Work with Managing Partners to design and implement strategies to increase sales, and productivity and decrease loss and waste.
- Build relationships with vendors and suppliers
- Additional duties as assigned or required
Qualifications
- Previous progressive Operations Management experience within the hospitality industry
- Experience in high end, high volume banquet environments
- Self starter, flexible, and able to work independently
- Ability to multi-task, and change priorities constantly as needed in a fast paced environment
- Strong business acumen
- Must possess excellent verbal and written communication skills
- Exceptional organizational skills
Job Type: Full-time
Salary: $45,000.00-$50,000.00 per year
Experience:
- operations: 1 year (Preferred)
Language:
- English (Preferred)
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