FenceLine Rentals Ltd is devoted to developing long-term relationships with our customers through superior customer service and integrity. In business since 1998, we have earned the trust and respect of Western Canada’s leading construction companies and our residential customers. Our product lines include temporary fence sales and rentals, portable toilets and waste disposal.

The Role

The Operations Supervisor is a people first and customer centric person who is the key supporter to get our crews and equipment to site on time and safely. With a hands-on approach to serving our internal and external customers a keen eye for customer service is required.

Job Description:

· Must have excellent communication skills and great customer service practices with a focus on making external and internal customer life’s easier.

· Leads, coaches and trains drivers and labourers in the warehouse, fencing and toilet rental divisions.

· Strong time management, organizational, and multi-tasking skills, including the ability to meet deadlines and complete projects.

· Leads the inventory and coordination of equipment and equipment for the warehouse, yard, fencing and toilet rental divisions.

· Safety focus - Be a leader in safety coaching and compliance and assist in incident investigation.

· Field quality control checks

· Liaise with suppliers, manufacturers, and customers to strengthen working relationships.

· Maintain working inventory and budgets for of all stocked parts and consumables.

· Storage and working areas are clean, well maintained and organized.

· Assist in the resolution of any arising customer service concerns.

· Assist Operations team and crews to meet the KPI's for the field and yard crews.

· Be cross trained so can act as relief driver when needed for route coverage or customer service concern resolution.

Work independently and have good decision making skills.

· Some administration and office work as required.

Job Types: Full-time, Permanent

Salary: $23.00-$28.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Parkland County, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Operations: 2 years (preferred)

Work Location: One location

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