Help us boldly shape retail in Canada

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business – and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

The Engineering Analyst is responsible for distilling consumer product quality expectations that meet or exceed our target market, translate them into product testing requirements that will drive enhanced quality products, improved customer product experience and satisfaction.

At Canadian Tire we work flexibly embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC office location and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.

What you’ll do

• Create and maintain product specification documents for each product in their assigned categories

• Responsible for the creation, monitoring, revising, and communication of the testing criteria; collaborate with Merchandising & Branding teams to ensure testing criteria and test plans align to brand and consumer expectations.

• Determine the acceptability of product quality through evaluations, consumer usage testing, and competitive benchmarking

• Determine root causes of issues by disassembling product/components & then recommending corrective actions

• Recommend concepts for product improvement or product dismissals to the Product Quality Manager, merchants, vendors, and other internal stakeholders

• Evaluate product Bill of Materials, specifications, and change request documents from vendors

• Conduct product complaint investigations, responsible for vendor follow ups, and supporting of product incident review meetings

• Review online customer reviews, taking the necessary follow up actions, coordinating product investigations with stores and vendors

• Reviewing after sales service reports to feedback into the testing criteria and report learnings to vendors and merchants

• Collaborate with Product Development and Branding teams on new Owned Brand product launches

What you bring

• University degree or College diploma in a related discipline

• 2+ years experience in electrical engineering, quality assurance, product development, material science engineering, automotive engineering, or manufacturing engineering

• Experience in electronics, electrical, materials, mechanical disciplines an asset

• Proven technical acumen demonstrated within a manufacturing, quality, or consumer products environment

#LI-NV1

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Best Managed Companies .

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn .

Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.