Help us boldly shape retail in Canada

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business – and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

Our IT team plays a critical role in our evolution, specifically as we transition to an omni-retailer where digital complements the physical. Our commitment to being a world-class digital organization is evident in how we are using cutting-edge technologies to bring our digital strategy to life in-store, online and on your mobile devices, ultimately improving customer experiences, driving traffic, and boosting loyalty across our group of companies.

The Product Owner MFA & SSO is a key role in developing and leading the vision, strategy, and execution for Canadian Tire’s identity Platform. Working closely with stakeholders, consumers and users of the platform, the Product Owner will ensure technical direction is understood by the platform squads through concise roadmaps and is well communicated to the rest of the organization.

At Canadian Tire we work flexibility embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.

What you’ll do

• Identify the customer needs for the identity platforms and solicit customer insights that inform future needs.
• Use customer insights to define the product/platform requirements and product/platform roadmap.
• Develop and implement the strategic vision for the identity squad
• Develop, maintain, and reinforce a clear product/platform vision for the development and engineering squads and communicate the vision effectively to key stakeholders, and consumers/users of the platforms
• Provide strategic and tactical guidance for the cyber identity team
• Consistently gather, analyze, and act on data pertaining to the functional efficacy, cost and growth opportunities associated with the products and platforms.
• Define the objectives and key results (OKRs) for the products and platforms.
• Proactively identify changes in the business and technology landscape and proactively build business cases for the product/platform using technology strategy, competitive analysis, market, and customer research.

What you bring

• Demonstrated experience using data, analytics, and statistical techniques to drive data-informed product-related decisions
• 5+ years of experience in using agile and lean methodologies working with Agile teams
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies
• Proven ability to build and manage world-class products
• Demonstrate a strong understanding of the technology systems and best in class practices throughout the industry.
• An ability draw on experiences and subject area expertise to advise the organization on enhancements to the product
• Proven ability to develop effective, cross-organization relationships, collaborating and communicating across business and technology stakeholders.
• Demonstrated ability to formulate data-driven decisions that lead to results.
• Able to utilize development techniques such as lean methodology including design thinking, rapid prototyping and test and learn approaches
• Experience working in an empowered environment and making decisions based on high-level direction.
• Highly organized and adept at prioritization. You can recognize and keep track of all the moving pieces, adjusting to new information and goals and conflicting product priorities.
• Outstanding analytical and problem-solving abilities, providing great insights and recommendations.
• An excellent communicator, with the ability to engage, influence, inspire partners to drive collaboration and alignment.
• First-class influencing skills, including experience working within large organizations.
• Promote a non-hierarchical culture of collaboration, transparency, safety, and trust in the squad.
• Role model for Agile best practices and is willing to ‘roll up sleeves,’ working with the squad to move the product forward.
• Clearly communicate issues, ideas, and concepts (verbally and written) between business and technical parties. Advocate for product and maintain good stakeholder communication.

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Best Managed Companies .

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn .

Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.