RECEPTIONIST

Casual Position Available (until April 2023)

Brampton Site

Work Arrangement: On-site

Position Summary:

ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist. Reporting to the Site Supervisor, the Receptionist acts as a first point of contact for our clients and your personal, attitude, organizational and problem solving skills influence a client’s impression and experience with the organization.

The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front line duties and related administrative functions ensure client and staff needs are supported so the client’s overall experience with the organization is positive.

Key Responsibilities:

• Responds to client and general inquires in person and by telephone, and directs client issues or concerns appropriately following organizational policy;
• Enters, attends, and edits client appointments in Meditech, as required;
• Books clients for workshops and groups;
• Runs various reports in Meditech, as required;
• Produces and mails “no show” letters, as required;
• Responsible for overall ingoing/outgoing mail distribution for the site;
• Maintains a safe, clean, and organized reception area;
• Supports any emergency procedures as per organizational policy;
• Lock and secure the building at end of shift.

Qualifications:

• Minimum 2 years of experience in a similar role;
• A college diploma in a related field is an asset;
• Proficient knowledge of office equipment (postage meter machines, fax machines, photocopier and multi-line telephone systems);
• Excellent interpersonal and communication skills;
• High attention to detail with the ability to work independently;
• Able to problem-solve effectively to meet the requests and needs of clients and staff;
• Able to resolve issues in a timely manner using good judgment;
• Demonstrated proficiency with MS Office products;
• Working knowledge of Meditech information systems is an asset;
• Bilingualism in French and English is an asset.

To view our state of the art buildings – please check out this YouTube video along with our Social Media sites!

https://www.youtube.com/watch?v=oQFy5VTmFt8

https://www.facebook.com/ErinoakKids

https://twitter.com/ErinoakKids

https://www.instagram.com/erinoakkids

The successful candidate will be required to complete a police records check.

Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, including the full and ongoing COVID-19 vaccination (three doses), as a condition of obtaining and maintaining employment.

We will make accommodations as provided for pursuant to the Ontario Human Rights Code. Applicants who require accommodations for disabilities or other specific grounds need to make their needs known in advance to Human Resources.

ErinoakKids is an equal opportunity employer, and we are committed to being a diverse, equitable and inclusive workplace.

Job Type: Casual

Work Location: One location

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