Receptionist/Customer Service Job at Chilliwack Mitsubishi
Our organization is seeking an individual who is capable of handling customer service questions with ease. The successful candidate should apply their energy and excellent communication skills to our growing team of Customer Service Representatives. The ideal applicant will have excellent listening and speaking abilities as well as an increased awareness of the company's products and services.
Responsibilities:
- Maintain a pleasant demeanor and friendly attitude toward customers.
- Determine which customers are due refunds or adjustments.
- Answer customer questions and resolve concerns.
- Address customer complaints and help them reach solutions.
- Record information about customer visits, actions taken, and outcomes.
- Perform data entry tasks when necessary.
- Provide company information to the public.
Chilliwack Mitsubishi is currently looking for a Happy to Help Customer Service Representatives to work full time hours and help our amazing team grow to be one of the most successful dealerships in BC.
This is not a Sales Job - what we are looking for is someone who can show off our New and Used vehicles, go on test drives, help organize the lot, chat with customers about how amazing the New Mitsubishi product is, call, text, email customers on a daily basis while using our most amazing CRM.
If you are up for a challenge and want to be apart of a truly amazing team then you should really stop by and come meet the team. FYI we will also be moving into our Brand New Facility early 2024 so its a very exciting time for you to get your foot in the door.
Job Types: Full-time, Permanent
Salary: $17.00-$20.00 per hour
Benefits:
- Dental care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Ability to commute/relocate:
- CHILLIWACK, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: One location
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