ProConnect is the Inside Sales Centre (ISC) and beginning of the customer journey through our Renewal by Andersen (RbA) window and door replacement companies. This call centre maximizes opportunities for our sales reps AND makes a positive “connection” with potential customers.

RbA is the exclusive start-to-finish retail window and patio door replacement division of Andersen Corporation -- the most recognized window brand in North America. Our British Columbia and Alaska locations are known for outstanding sales performance, world class customer experience, and excellent employee support.

WHAT YOU'LL BE DOING | THE ROLE

Your core responsibility is to book appointments with prospective customers through both inbound and outbound calls. This includes following a script, overcoming objections, making a human connection, and ensuring good, quality sales appointments for our in-home Design Consultants.

This position requires someone comfortable connecting with people. You will be responsible for booking 8-10 meetings each day as well as making 80+ calls. Experience with construction and home renovations space considered an asset.

WHAT YOU BRING | THE PERSON

• 2+ Years experience working in a fast paced Sales environment, can be in person or over the phone.
• You are comfortable consultive selling to customers and speaking around home renovations.
• A proven track record of closing sales.
• Strong written and verbal communication skills.
• A positive attitude with the ability to multi-task and collaborate effectively as a team member.

WHAT'S IN IT FOR YOU | THE BENEFITS

• $17.50/hr + up to $500 Weekly Bonus
• Paid Benefits ($2000 value)
• Full Complement of benefits including health, dental, vision, life insurance
• Short Term Disability, Long Term Disability, Accidental Death Insurance
• Care Partner Program and Employee Assistance Program
• Leading world-class brand & Training
• Amazing corporate culture!
• Opportunity for Growth and Development
• Company provided Laptop, Headset and Monitor
• Hybrid working conditions

WORKING CONDITIONS | THE ENVIRONMENT

You get the comfort to work from your own home.

• Working hours are a rotating shift including some evenings and weekends.
• Hours of Operations 9am to 7:30pm PST. 8 hour shifts will be assigned 3 weeks in advance, with a mix of opening, closing and weekend availability.
• Fast paced environment, supportive team and constantly learning

WHO WE ARE | THE COMPANY

Renewal by Andersen is the full-service window replacement division of 118-year-old Andersen Corporation, the most trusted family of window brands in North America. Renewal by Andersen was founded to redefine the home remodeling industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has more than 120 locations across North America.

Job Types: Full-time, Permanent

Salary: From $17.50 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care
• Wellness program
• Work from home

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Application question(s):

• Are you located in the Lower Mainland?

Experience:

• Inside sales: 1 year (preferred)
• Customer service: 2 years (preferred)

Work Location: One location

Expected start date: 2023-01-09

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