Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:

For Children. For Change. For Life.

Position: Scrum Master

Reports to: Enterprise Agile Coach

Position Term: Full Time Permanent

Primary Location: Mississauga, Ontario, Canada

Workplace Type: Remote (Within Canada)

Job Purpose:
The Scrum Master plays a key servant leadership role in the delivery of successful business and technology solutions that support business growth and innovation at World Vision Canada.

As a member of the Agile Centre, this position facilitates one or more cross-functional Scrum / Kanban/ SAFe teams in delivering the highest possible business value.
Embrace, promote, model, mentor and evolve Scaled Agile Framework (SAFe), Scrum, LEAN, Kanban and Agile principles throughout the organization.

Duties and Responsibilities:
Scrum/Kanban/Agile Team Leadership

• Proactively plan and manage Sprints/Iterations for the Agile Team
• Facilitate relevant Scrum / SAFe ceremonies including Grooming, Sprint Planning, Daily Standups, Team Demos, Sprint Retrospectives
• Proactively create and manage Scrum / SAFe Team artifacts including Team backlogs, Sprints, Epics, Business / Enabler Stories, Releases, PI Plan components, Retrospectives, and Sprint Reports
• Play a critical role in SAFe program-level ceremonies including Portfolio Intake, Release Planning, Scrum of Scrums, and Program Retrospectives

Planning and Management of Business Value Delivery

• Actively manage delivery of value through Stories throughout the cadence of Sprints and Product Increments. This includes team productivity, velocity, completion rate, and overall product quality.
• Proactively enable and promote the Flow of work by working to remove impediments and timely aligning of cross-team dependencies (may include managing vendors, freelancers, and volunteers as well as working with non-agile teams)
• Proactively collaborate with fellow Scrum Master(s), Release Train Engineer(s), Product Owner (s), Product Manager(s), PI Release Manager(s), Portfolio Manager(s), Program manager(s), Project Manager(s), as well as external Partners / Vendors to deliver shared business value.
• Appropriately escalate program-level and portfolio-level issues as well as opportunities.

Modelling Agile / LEAN / SAFe Principles
Embrace, promote, model, mentor, and evolve Agile / Scrum /Kanban/ SAFe / LEAN principles including:

• Individuals and interactions over processes and tools
• Working software over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan
• Focus on business and customer value
• Transparency of Execution
• Expect and anticipate change
• Relentless improvement
• Decentralized decision making through multi-function self-managing teams;
• Continuous iterative solution design and architecture

Innovation and Relentless Improvement

• Invest time to gain the invaluable understanding of WVC organizational strategic goals, priorities, and challenges as well as Partnership initiatives
• Collaboratively innovate and identify areas of improvements to achieve increased business value, decreased risks, staff engagement, organization effectiveness, and more;
• Employ organizational adopted tools and best practices to facilitate process improvement efforts and contribute to the realization of the strategic goals
• Actively collaborate with other staff and teams to constantly improve and refine the solution delivery framework
• Champion, promote, and adopt innovation within day-to-day work, team activities, and the organization as a whole

Qualifications Required:

• University or college undergraduate degree in a related field
• Current Scrum Master Certification 2+ Years of experience working in any of Scrum / Scaled Scrum / Scaled Agile Framework SAFe
• 5+ Years of experience in managing multiple digital / IT projects specifically related to Web / Ecommerce / CRM / IT solutions
• Demonstrated experience in leading or co-leading organizations through Agile adoption and continuous improvement
• Demonstrated ability of effectively working in dynamic (constantly evolving) results-driven environments with competing stakeholder requirements and delivery timelines
• Demonstrated high level of personal ownership, collaborative team work, holistic value-centric perspective, work adaptability, and innovation
• Demonstrated history of continuous learning, relentless improvement, openness to new ideas, healthy attitude to failures, and personal drive to grow
• Demonstrated collaboration, organizational, interpersonal, communication, conflict management, problem solving, change management, attention to detail, decision making, and analytical skills
• Demonstrated knowledge of web technologies and digital best practices

Preferred / Beneficial

• Current Scaled Agile Framework Certification (version 3 or 4)
• 2+ Years of experience working in traditional project management frameworks such as Waterfall / PMI / SDLC / Prince
• Working knowledge of Dynamics CRM, Windows Server Infrastructure, and Ecommerce

Why Consider Us?

• World Vision Canada has consistently been awarded Canada’s and the GTA’s top employers. Other awards granted are for financial transparency, marketing, customer service and for the work we do in the field.
• We are Canada’s largest development, relief and advocacy non-profit.
• We embody an agile mindset here.
• We offer competitive pay and benefits. Our comprehensive health benefits start at day 1 which includes a Health Spending Account. We match pension contributions up to 6% and give up a top-up for pregnancy & parental leaves up to 25%.
• You get extra time off for restoration. We close for an additional day on long weekends, 6 times a year. You can get up to six weeks’ vacation, plus paid sick days, personal days & wellness days.
• We offer a family-friendly, caring, and flexible work environment.

We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.

Canada's Top 100 GTA Top 100

Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.

Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest; however only those applicants selected for an interview will be contacted.


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