Position Overview

We are looking for full-time seasonal Servers that are dedicated, have high attention to details and a positive attitude. The BlackSwift Bistro is a fast-paced restaurant with a terrace at the trail-head of the Johnston Canyon hike. We see extremely high table turnover, need to be able to work under pressure and be efficient, and strive in a team work environment. Lunch menu is higher level pub style. Dinner is fine-dining.

Part-time servers are welcomed to apply.

Perks for you:

• We offer subsidized shared staff accommodation (room & meals)
• Family & Friends discount at Johnston Canyon Lodge and Bungalows
• Company Events
• Discount for restaurant meals and gift store items
• Commuters benefits
• Other financial incentives: tips program and performance bonus
• Located in the heart of a wildlife corridor and many hikes around
• We believe in working smart & having fun!

Key Responsibilities:

• Offer a warm welcome to customers and bring them to their respective table. Be conscious of section division & rotation.
• Prepare restaurant tables with special attention to sanitation and order
• Present restaurant menus and help customers select food/beverages.
• Answer questions or make recommendations for complementary products: upsell. Inform customers of daily special menu items. Mention favorite / must try dish / wine / cocktail.
• Accurately put in customers’ orders and specific requests in POS.
• Double-check that plates respect high quality standards. (presentable, no food stain, special request are correct)
• Ensure customers are receiving the correct orders before delivering meals to the tables.
• Collaborate & communicate effectively and with respect with other restaurant servers and kitchen/bar staff
• Deal with minor complaints or problems with a positive attitude. Problem-solving, calm and professional outlook.
• Issue bills and accept payments. Correctly close tables on the POS.
• Do individual cash outs at the end of your shift. Fix typos, out of balance cashout.
• Ensure cleanliness of the restaurant at all times, participate in rotational cleaning duties and do daily end of shift cleaning/prep duties.

Requirements

• Available from now to October 15
• Prove Valid ProServe Certification (Alberta liquor serving cert.)
• Legally eligible to work in Canada (no sponsorship)
• Provide clean criminal records

- Staff Accommodation available upon request and availability

Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 5 months
Part-time hours: 16 per week

Salary: $16.00-$17.00 per hour

Benefits:

• Commuter benefits
• Company events
• Discounted or free food
• Flexible schedule
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Overtime pay
• Tips

Ability to commute/relocate:

• Banff, AB T1L1A9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please describe in 2-3 sentences why you are wanting this position at the BlackSwift Bistro, Johnston Canyon Lodge.

Experience:

• serving: 1 year (preferred)

Licence/Certification:

• ProServe Certification (preferred)

Work Location: In person

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