Description

At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

General Information:

The Shop Supervisor - Transformers will provide operational and technical leadership for the Shop Floor Personnel at our Stoney Creek Service Center. This role requires experience in leading operational craft labour teams, and technical experience in Transformer Repairs.

**Position is for the evening shift: Monday to Thursday 3:30 pm until 2:00 am

Responsibilities:

• Supervise job execution by shop employees

• Lead evaluation of customer repair work, ensuring accurate, on-time delivery

• Co-ordinate all aspects of the repair with the Technical Advisor, Service Center Manager, Purchaser, Engineering, and customers

• Ensure optimal utilization of resources and ensure high productivity

• Analyze and recommend cost improvement measures

• Hire, train, direct and manage all hourly shop employees

• Identify, troubleshoot, and resolve or assist in resolving daily operational issues

• Lead and/or support HSE, Quality and Lean/Six Sigma initiatives

• Define manufacturing strategy, work scope, and sometimes investigate failures at Customer Site or in the Shop

• Provide assistance to LTS and Commercial Teams in the quotation process

• Support Job Planning and work schedule development

• Assist in the preparing of documentation to support quality program

• Identify and promote new service opportunities to enhance business growth

• Perform other duties as assigned

Qualifications:

• Bachelor’s degree in Engineering or Diploma as a technologist, or an equivalent combination of education and related experience

• Preferably 5+ years’ experience in Transformer repair or equivalent manufacturing experience

• Project management experience

• Excellent interpersonal skills and strong commitment towards customer service

• Ability to adjust priorities based on the service needs and customer impact

• Superior administrative, planning, organizational and follow-up skills

• Self-starter and be able to work with a minimum of supervision

• Demonstrated experience as a team player and leading teams

• Ability to multi-task in a fast-paced environment

• Proficient with computer and software - MS Office, AutoCAD, Microsoft Project, Kronos & SAP

• 5 years of customer facing experience

• Electrical Industry experience would be an asset

• Sales experience would be an asset

• Engineering Degree or equivalent would be an asset

• Ability to work in a cross functional team environment which includes the customer and our production and Service units;

• Excellent oral and written communication skills (Mandatory in both French and English);

• Ability to work independently and to tight deadlines;

• Ability to handle multiple tasks simultaneously;

• Customer orientation and strong relationship building skills;

• Knowledge of the Sales Force CRM tool would be an asset.

More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries. In fiscal year 2020 we generated business volumes of around $10 billion USD as reported by Hitachi. www.hitachienergy.com

Only selected applicants will be contacted.