The Centre of Health Excellence is looking to hire a Medical Receptionist. An innovative newcomer to the local healthcare landscape, they bring a new way of thinking about how primary and outpatient medicine can be delivered. This is a great opportunity for the right candidate to join an exciting and growing health care organization.

Our Medical Receptionist is an important part of our team who provides outstanding care and support to patients and co-workers. They need to efficiently provide patient support and coordinate
clinic activities in a friendly, enthusiastic, and professional manner. This is an exciting opportunity for someone that is energetic with keen interest in learning and problem solving and contributing to the development of this new organization.

Perks

• Health & dental plan
• Great work environment
• Innovative technology
• Competitive vacation plan
• A great startup company with room to grow

Responsibilities

• Greeting patients and visitors and checking them in and directing them to the appropriate staff or department.
• Answering phone calls, emails and faxes and scheduling appointments, confirming appointments and managing patient registration and check-in processes.
• Verifying patient insurance and demographic information and updating patient records as necessary into the EMR.
• Arrange, queue up virtual appointments for physicians.
• Printing invoices and collecting payments and processing patient payments for uninsured services.
  
• Managing medical records and ensuring they are organized and up-to-date.
• Responding to patient inquiries and providing excellent customer service.
  
• Collaborating with medical staff to ensure efficient and effective patient care.
• Relieving and supporting other staff as needed
• Performing other administrative tasks as assigned by the office manager or supervisor.
• Maintaining patient confidentiality and adhering to PIPEDA regulations.

What you will bring

• Previous experience in a medical clinic or office is critical
• A genuine interest in the patient's healthcare and well-being.
• Personable, friendly and enjoys interacting with patients and customers.
• Comfortable with a paperless office, computers, software and ability to learn new systems.
• Comfortable with and can adapt to change in clinical operations and strive for excellence.
• Self-starter with an ability to work independently and collaboratively.
• Enjoy and work well within a team environment to achieve team goals.
• A keen interest in a career in the health services field.
• Experience with Telus Med Access an asset.

All resumes will be kept confidential and only qualified candidates will be contracted.

We are an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which personnel processes are merit-based and applied without discrimination on the basis of race, colour, religion, sex, age, gender identity, marital status, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.