Clinical Travel Advisor – Remote

Position Overview

As a key member of the Colpitts Clinical team, the Clinical Trial Travel Coordinator will be responsible for handling reservations for patients and their caregivers traveling to medical appointments. All reservations are handled following HIPAA/GDPR and sensitive/confidential guidelines. The candidate will go through training to become GCP (Good Clinical Practice) certified after hire.

This junior level position will work closely with the entire clinical team and report to the Manager of Clinical Reservations

This is a fully remote position/ if the employee lives near the Norwood, MA headquarters then they may be at the office one day a week.

Responsibilities

• This position will require hands on training through a training program to handle travel arrangements to include:
• Air, hotel, sedan service, rental cars, ground ambulances, interpreter services, prepaid per diems and other important prepaid arrangements and special requests..
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Qualifications

• Proficient Sabre GDS training and experience minimum 2 years – junior position
• Must have excellent customer service skills
• Microsoft Word and Excel skills
• Multi-tasking abilities
• Must demonstrate industry knowledge
• Must be dependable and organized
• Excellent verbal and written communications skills to handle patients travelling as well as their family members/caregivers with compassion and patience
• Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.

About Colpitts Clinical and Direct Travel, Inc.

Colpitts Clinical has deep roots in the travel industry, and we are pioneers in dedicated clinical trial travel coordination. From our founding as a division of our namesake, Colpitts World Travel, to our new beginning as a Direct Travel company, we have played a role in more than 1000 clinical trials worldwide and continue to adapt to meet the ever-changing needs of clinical trial sponsors, CROs, sites and most importantly patients.

Colpitts Clinical is one of the only full-service travel and expense management providers dedicated specifically to seamless patient-centric planning and support for travel to clinical trial visits. Headquartered in Norwood, Massachusetts, Colpitts Clinical has offices throughout the United States, Canada, as well as offices in the U.K., and with Direct ATPI Global Travel offices throughout the world. Colpitts Clinical has the ability to deliver solutions customized to the needs of its biotechnology, pharmaceutical and CRO clients, while providing cost control for trials and ensuring regulatory compliance.

Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 11th on Travel Weekly’s Power List. For more information, visit www.dt.com.