GENERAL ACCOUNTABILITY

The Corporate Communications and Planning Specialist is responsible for corporate communication preparation, report writing, project document preparation, project portfolio coordination, and the central coordination/report preparation of corporate activities. This position supports key enterprise technical systems and leverages data to create dashboards and information to facilitate planning, decision making and reporting.

KEY ACCOUNTABILITIES

• The primary job duties and responsibilities for the Planning & Communications Officer includes but are not limited to the following:
• Writing and assisting other functional groups on the creation of corporate reports, plans and other business documents which includes gathering of information, providing report organization and formatting, capturing oral narratives in written form, identification of gaps, preparing drafts and final proof reading as needed
• Assist with the preparation of the Annual Report and OSTC Business Plan as needed
• Project coordination including assisting project leads with the documentation of project tasks, monitoring of tasks, schedule creation and monitoring, and reporting on project progress
• Project portfolio coordination to ensure corporate projects are documented, business cases prepared, the corporate portfolio of business cases are presented for executive management to assess, commit resources, and track project progress
• Monitor and report on corporate priorities (annual planning calendar) to ensure timely execution and delivery
• Assist with the documentation of processes and procedures. Analyse processes for improvements or root cause identification of errors
• Assist and lead project QA/QC function (BookIt reservations, Contact Center, Point of Sale) for system changes and upgrades, develop testing plans, change management, etc
• Contribute to corporate projects by completing assigned tasks or taking support or lead roles
• Provide input to policy, procedure and process development and plans.

Staff positions have the following accountabilities:

• Contributes to an environment and culture of service excellence which respects diversity, encourages all employees to work together to achieve results and contribute to a healthy, rewarding and productive working environment where personal and team accountability are key.
• Contributes to a building a strong team including training and supporting staff, meeting of performance standards, participation in performance reviews and self-management of performance.

Other

• Performs other duties as required.

QUALIFICATIONS

Education and Experience

• College diploma or university degree in business, communications, engineering or equivalent; post-graduate business studies are an asset
• Five years of experience in corporate communications and/or technical writing
• Project Management Office experience, an asset

Knowledge and Skills

• Excellent communication oral & written
• M365 office suite (MS Team, Outlook, Word, Excel, PowerPoint)
• SharePoint administration an asset
• Technical aptitude for enterprise systems (super user or technical expert), an asset
• Project Management experience
• Marine/ferry/transportation industry experience

EFFORT – PHYSICAL/SENSORY DEMANDS

- Office work, sitting, computer work

WORKING CONDITIONS

- Office environment, occasional visits to operations, some overnight travel as needed.

This position pays a competitive salary which is under review, participation in the Ontario Pension Board plan, and participation in the company Group Benefits Package.

Job Types: Full-time, Permanent

Salary: $60,000.00-$80,000.00 per year

Benefits:

• Company pension
• Dental care
• Life insurance
• Paid time off
• Vision care

Schedule:

• 8 hour shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Owen Sound, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• corporate communications: 5 years (preferred)

Work Location: One location

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