Customer Service Representative Job at Enterprise Holdings
The Customer Assistance Representative Sr/Enterprise Launch Pad Rental Agent will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, responding to customer inquiries; and completing paperwork associated with an airport rental transaction utilizing devices including but not limited to the Airport Tablet (“Launch Pad”). The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support and service customers.
Branch Location: Vancouver International Airport
Branch Location: Vancouver International Airport
3211 Grant McConachie Way
Richmond, BC V7B 0A4
Canada
This is a full-time position that pays $19.10 per hour
Benefits include:
- Paid time off
- Employee discount
- Retirement savings plan
- Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
- Life Insurance
- Training and development
Responsibilities:
- Take incoming calls- reservations, rate quotes, responding to customer inquiries/questions andby provide information and resolutions for customers
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance, inclusive of directing customers to the Enterprise “Ready Line” and conducting a vehicle inspection upon check-in
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer, and key logs, run miscellaneous reports, supply maintenance, process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications:
- Must be at least 18 years old
- High school diploma or GED equivalent required
- Some college preferred
- Must have at least 1 year prior customer service, retail, or administrative support experience
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years
- Must have a valid Class 5 driver's license with no more than two chargeable moving violations or accidents within the last three years.
- Must be available to work 40 hours/week.
Please Note :
clearvoyant.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clearvoyant.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.