DocuPet, the foremost provider of outsourced pet licensing services for municipalities across North America, is expanding rapidly. Our mission of providing a safe and happy home for every pet is of the utmost importance, and we need the help of amazing people to achieve this goal.

We have developed the most comprehensive pet licensing program in the market as we aim to solve what our industry calls “the licensing gap” - the fact that just 13% of pet owners comply with mandatory registration laws even though licensing provides real value to pet owners and is a key funding source for local animal care and control.

DocuPet has offices in Syracuse, NY and Kingston, ON. This role may be conducted from either of those offices or from a home office if necessary or preferred.

Learn about our mission and services in this brief video: https://www.youtube.com/watch?v=AiZnw_b5i5w&feature=emb_logo

About the Role

The DocuPet solution includes an easy to use online licensing system, branded website and communications, real-time tracking and reporting, fulfillment and customer service, and value-added services for pet owners including our Lost Pet Alert System. Our solution is evolving towards a micro services architecture.

What You Will Be Doing

• Designing, building and maintaining stable, secure and scalable cloud environments
• Automating our testing and deployment pipelines to deliver faster solutions
• Monitoring and assessing the performance of applications in the cloud environments to ensure our software is available anytime, anywhere
• Creating, testing and implementing operational safeguards that maintain the integrity of data and protect against unauthorized access
• Monitoring and optimizing the performance of database instances
• Management of integrated 3rd party services
• Management of internal software, hardware and network support and procurement
• Mentoring and guiding other team members

What You Should Have

• Excellent verbal and written communication skills
• A college or university degree in computer science or a related field (a combination of education or experience is also fine!)
• Minimum 5+ years of work experience in DevOps, preferably in a commercial environment
• Practical experience implementing, configuring, scaling, and managing various AWS services, including but not limited to: WAF, CloudFront, EC2, VPC, ECS, ECR, ALB, IAM, Route53, EFS, S3
• Practical experience utilizing orchestration tools for automating deployment, scaling, and management of containerized applications (ECS)
• Practical experience with container-based virtualization technology (Docker)
• Practical experience writing infrastructure-as-code with Terraform or Cloudformation
• In-depth technical knowledge of system architectures including technical, data, application and network architectures
• Experience implementing software engineering practices for full software development life cycles (SDLC), including coding standards, code reviews, source code management, build processes, and testing
• Experience working independently with high-level direction to build and maintain complex Linux cloud environments
• Extensive knowledge and demonstrated experience in open source search and analytics engines (e.g. ElasticSearch)
• Experience in scripting languages
• Experience in build tools like GitLab CI, Jenkins, Circle CI and continuous integration services
• Experience integrating third party service SDKs and APIs
• Experience managing and supporting database environments
• Experience working with error and performance monitoring tools (e.g. Sentry)

Benefits

• Comprehensive medical insurance including Health, Dental and Vision
• Flexible PTO
• Fully remote

Our Mission and Values

Each of us at DocuPet comes to work each day to move our organization closer to its ultimate mission: to provide a safe and happy home for every pet. We take our core values very seriously knowing that we only work well with those who see the working world as we do.

Go Big - We aim to do big things. We don’t aim to impress ourselves, or those around us, we aim to be the very best anywhere. We accept all challenges and we intend to win.

Whatever It Takes - We finish whatever we start. No excuses. It often means a lot of work, but it’s worth it because we are the types who don’t rest until the job is done.

Inspire - Our people and our business inspire those around us. Each employee has a job to do, and they do it with excellence and grace. They bring joy to everyone they meet.

Believe - Each of us is responsible for selling ourselves, our projects, our outcomes, and our efforts. We must be individually and collectively convicted in our actions. We sell our ideas, our services, and our products at every opportunity.

Respect - We work as a team. We treat each other the way we expect to be treated. We listen to all opinions and voices taking time for those with quieter personalities and those who take time to collect and share their ideas are heard. We accept differing viewpoints and are an inclusive company.

Job Type: Full-time

Salary: $70,000.00-$150,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care
• Work from home

Schedule:

• Monday to Friday

COVID-19 considerations:
Remote interview process, Personal protective equipment provided or required, Temperature screenings, Social distancing guidelines in place, Virtual meetings, Sanitizing, disinfecting, or cleaning procedures in place

Experience:

• DevOps: 5 years (required)
• Terraform: 3 years (required)
• AWS services: 5 years (required)
• containerized applications: 3 years (required)
• continuous integration: 3 years (required)
• Leadership: 2 years (preferred)

Language:

• English (required)

Work Location: Remote

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