Grow your career with a company that shares your passion! Our Corporate Division has an exciting opportunity to join the Sodexo team as our next General Manager for one of our Pharmaceutical accounts in Toronto.

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 54 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada!

How You’ll Make an Impact:

This position is responsible for managing the day-to-day client activities for the assigned property/facility. This person may have oversight of multiple buildings within a campus. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective, high-quality decisions; must understand complex client and customer relationships and develop and effectively manage client and customer relationships, open, effective and consistent communication with client and customer representatives. The candidate will have overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment and supplies purchases, and occupancy services, administration and helpdesk. The unit is a regulatory environment that manufactures pharma products hence is governed by associated regulatory bodies and quality management systems.

RESPONSIBILITIES

• Create and maintain superior client service practices for this Integrated Facility Management (IFM) account
• Develop and manage annual operating and capital expense budgets
• Manage a staff of diverse skilled trades and professionals
• Coordinate the operational aspects of the property in a manner which protects, maintains, and improves the value of the client’s assets
• Ensure all site management and operations practices are in compliance with company and client standards
• Perform monthly reporting, forecasting and asset management on all sites
• Implement preventive, ongoing and anticipated maintenance/repair programs
• Participate in training related to GxP and regulatory requirements
• Monitor all technical activities of the group with a focus on maintaining GxP compliance and respecting industry standards
• Participate in and/or lead investigations into non-conformances, audit findings or other incidents occurring on site
• Develop multi-year capital improvement project plans and manage the process to complete the capital projects
• Manage third-party vendor contracted services as required, including periodic bidding and insurance updates
• Coordinate and lead governance and other client meetings
• Hire, train, coach, develop and evaluate team members
• Monitor performance per scopes of work and contractual agreements
• Responsible for the application and respect of health and safety rules and regulations
• Conduct regular EHS meetings and audits within the group

What You’ll Need to Succeed:

• Bachelor's degree with minimum 10 years experience preferred
• Pharmaceutical experience in manufacturing and facilities operations preferred
• Professional license or certification is desired but not required
• Superior people management skills
• Superior client realtionship management skills
• Ability to plan and manage within budget and time constraints
• Experience with managing multiple vendors and small capital projects
• Experience with building and utility systems
• Experience with PMs and CMMS systems (experience with EAMS is a significant asset)
• Proficiency with Microsoft Office, Outlook and Time & Attendance programs
• Excellent communication and organizational skills
• Understanding commercial leases, routine accounting methods, and trade union protocols
• Ability to work without direct supervision

What Sodexo Can Offer You:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• 2021 Canada’s Best Diversity Employer
• 2021 Canada’s Greenest Employers
• 2020 Bloomberg Gender-Equality Index featured company
• Progressive Aboriginal Relations (PAR) Program company – Gold Level
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact. As a provider of services in many client locations, including hospitals, long term care facilities, and senior homes, we require that all new hires to be fully vaccinated against COVID-19.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

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