At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The opportunity

KPMG’s Immigration Law practice is looking for a Junior Immigration Coordinator, to join our Global Immigration Law group. The Immigration Coordinator is responsible for assisting employees of multi-national companies in obtaining business visitor visas and work permits in a timely and efficient manner. This role requires excellent multi-tasking skills and an ability to communicate effectively with government offices, local specialists, HR representatives and employees.

The Immigration Coordinator is responsible for managing work permit related files for numerous countries and assisting with business visitor visas, as needed.

KPMG Law LLP is a national law firm with offices in Vancouver, Toronto, Calgary and Montreal. Our assistants work closely with the lawyers to provide a superior client experience. KPMG Law LLP is affiliated with the professional services firm of KPMG LLP.

To learn more about KPMG Law LLP visit our website here.

Immigration:

• Assist clients in the preparation and filing of applications for business visitor visas and work/residence permits.
• Serve as primary point of contact for the client/employee.
• Research requirements for immigration processes/documentation via internet, direct phone communication with visa offices, host country government authorities, and local specialists.
• Prepare standard form instructions for client/employee.
• Create processing strategy, steps and timeline for achieving objectives.
• Prepare, organize and submit standardized, well-written, and error-free support/sponsor letters and all appropriate forms in a timely manner.
• Interact with HR department and employee(s) to obtain and complete documents required for visas and work permit applications.
• Attend consulate(s) to submit documents and collect approved visas.
• Communicate effectively with government authorities on client files.
• Review documentation provided by local specialists for accuracy prior to delivery to client.
• Analyze local specialist advice to ensure compliance with KPMG Law, corporate standards and local guidelines.
• Complete assessments of immigration requirements based on information provided by clients.

Client Care:

• Act as intermediary between local specialist and clients.
• Develop an informative communication stream with clients.
• Escalate issues to management as necessary.

Administration:

• Review local specialist invoices for accuracy and ensure that all invoices and billing instructions are provided to accounting/billing in a timely manner.
• Record keeping and managing all client data files within the KPMG Law database.
• Maintain up-to-date e-filing of invoices for business visitor visa files and/or work permits.

Case Management:

• Respond to client requests and inquiries regarding immigration requirements as mandated by client SLA’s.
• Organize and maintain files for all immigration matters.
• Communicate updates on immigration process to clients.
• Review instruction document lists to ensure accuracy.
• Assist with problem solving and resolution of file related issues.
• Take over case management when main point of contact is absent.
• Contact clients to provide support, ensure clarity and assist with conflict resolution.

• 2-3 years of Global Immigration experience preferred.
• College or University degree an asset.
• Knowledge of immigration practices and procedures an asset.
• Foreign/second language capabilities is preferred.
• Attention to detail and accuracy.
• Ability to multi-task and meet deadlines.
• Ability to demonstrate analytical and problem-solving skills within a fast-paced environment.
• Excellent verbal and written communication skills.
• Computer proficient in Microsoft Word, Excel and Outlook.
• Ability to locate and research information efficiently, to use it effectively, and to evaluate the quality of the information.
• Ability to work with minimal supervision.
• Ability to communicate responsibly and promote effective working relationships.

Keys to your success: