Manager on Duty Job at Crystal Lodge & Suites
WHAT IT’S ALL ABOUT
LOCAL, FUN & FRIENDLY, PROGRESSIVE, RESPECT, TEAM PLAY
Are you a people person? Are looking for a place to grow your career in hospitality? We are a group of FUN & FRIENDLY people looking for some fresh faces to add to our Crystal Lodge family!
Please Note: Candidates who are currently legally eligible to work in Canada will be considered for this position
WHAT YOU’LL GET TO DO
- Provide guests with a seamless experience from check-in to check-out
- Manage and EXCEED their expectations
- Share your KNOWLEDGE of Whistler and its surroundings
- SUPPORT the wider team and enhance the overall guest experience – ski/bike/car valet, luggage handling, room deliveries, reservation calls
- Approach an uncomfortable situation in a CONFIDENT and PROFESSIONAL manner
- Step up in the absence of the Front Office Manager
- Provide LEADERSHIP and TRAINING to new recruits
- Familiarize yourself with the hotels Emergency & Crisis procedures
WHAT YOU BRING
- KNOWLEDGE and EXPERIENCE – preferably 2–3 years as a people person and leader
- Professionalism, passion, and a DAZZLING personality
- Energetic and supportive attitude toward our business, our guests, and our environment
- PROGRESSIVE and forward-thinking attitude – always looking for ways to improve the overall guest experience
- Open, honest, and respectful communication – an all-around TEAM PLAYER
- Multi-tasking proficiency, and effortless ability to prioritize
- JUMPS into a challenging situation
- Supercomputer skills – MS Office, and property management systems
- Bilingual is a bonus!
WHAT WE OFFER
- Staff discounts at Beacon Pub & Eatery, Table Nineteen at Nicklaus North, Nicklaus North Golf Course and other GolfBC destinations
- Annual complimentary stay at the hotel!
- Familiarization tours for local activities
- Great employee recognition programs
- Fun staff events year-round!
- Summer & Winter Leisure Benefit Programs
- Flexible schedule to enjoy your favourite outdoor activities
- Extended health benefits
- Growth and training opportunities
- A dedicated and supportive management team
*Whistler Experience Spirit Pass available for full time employees starting prior to December 1st, 2022*
Job Types: Full-time, Permanent
Salary: $20.45-$22.47 per hour
Benefits:
- Commuter benefits
- Company events
- Extended health care
- Paid time off
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
- Overtime pay
- Tips
Please Note :
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