Manager on Duty Job at Crystal Lodge & Suites

Crystal Lodge & Suites Whistler, BC

WHAT IT’S ALL ABOUT

LOCAL, FUN & FRIENDLY, PROGRESSIVE, RESPECT, TEAM PLAY

Are you a people person? Are looking for a place to grow your career in hospitality? We are a group of FUN & FRIENDLY people looking for some fresh faces to add to our Crystal Lodge family!

Please Note: Candidates who are currently legally eligible to work in Canada will be considered for this position

WHAT YOU’LL GET TO DO

  • Provide guests with a seamless experience from check-in to check-out
  • Manage and EXCEED their expectations
  • Share your KNOWLEDGE of Whistler and its surroundings
  • SUPPORT the wider team and enhance the overall guest experience – ski/bike/car valet, luggage handling, room deliveries, reservation calls
  • Approach an uncomfortable situation in a CONFIDENT and PROFESSIONAL manner
  • Step up in the absence of the Front Office Manager
  • Provide LEADERSHIP and TRAINING to new recruits
  • Familiarize yourself with the hotels Emergency & Crisis procedures

WHAT YOU BRING

  • KNOWLEDGE and EXPERIENCE – preferably 2–3 years as a people person and leader
  • Professionalism, passion, and a DAZZLING personality
  • Energetic and supportive attitude toward our business, our guests, and our environment
  • PROGRESSIVE and forward-thinking attitude – always looking for ways to improve the overall guest experience
  • Open, honest, and respectful communication – an all-around TEAM PLAYER
  • Multi-tasking proficiency, and effortless ability to prioritize
  • JUMPS into a challenging situation
  • Supercomputer skills – MS Office, and property management systems
  • Bilingual is a bonus!

WHAT WE OFFER

  • Staff discounts at Beacon Pub & Eatery, Table Nineteen at Nicklaus North, Nicklaus North Golf Course and other GolfBC destinations
  • Annual complimentary stay at the hotel!
  • Familiarization tours for local activities
  • Great employee recognition programs
  • Fun staff events year-round!
  • Summer & Winter Leisure Benefit Programs
  • Flexible schedule to enjoy your favourite outdoor activities
  • Extended health benefits
  • Growth and training opportunities
  • A dedicated and supportive management team

*Whistler Experience Spirit Pass available for full time employees starting prior to December 1st, 2022*

Job Types: Full-time, Permanent

Salary: $20.45-$22.47 per hour

Benefits:

  • Commuter benefits
  • Company events
  • Extended health care
  • Paid time off
  • Wellness program

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Tips



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