Job Title: Quality Supervisor

Location: Etobicoke, ON

Shift: 10.00 am to 6.30 pm

About Us:

We are proud to say we are one of Forbes 2022 Canada’s Best Employers; here’s why!

Lactalis Canada is enriching and nurturing the lives of Canadians with a diverse offering of dairy products such as Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings; our products are in 95% of Canadian homes! For over 140 years we’ve grown through innovation and a strong dedication to quality, and we’re looking for like minded individuals to keep that growth progressing by joining our team!

About the opportunity:

The Quality Supervisor is responsible for supervising the operations of the Quality lab including Technicians, lab procedures, documentation control, and the maintenance of lab equipment while ensuring adherence to good laboratory operating procedures.

The attributes we are looking for:

• Ensure timely and accurate testing of ingredients and finished products to achieve compliance with product specifications and support on-going efficiency of manufacturing. Provide guidance and supervision to lab employees, production employees and peers to ensure Laboratory programs and methodology are within regulatory and corporate requirements to maintain food safety and product quality.
• Provide leadership to improve health and safety performance by being a role model in safety and demonstrating due diligence through applying the corporate health & safety program elements. These focus on incident prevention through hazard identification, implementing necessary controls, training, education, and audits.
• Provide leadership and supervision to employees by providing work direction, performance feedback, and recommendations for training and development. Promote a positive labour management relationship and ensure compliance with the Company’s corporate and legal obligations under the Collective Agreement as well as various statutes and regulations such as the Employment Standards Act, Workers Compensation Act, and the Occupational Health & Safety Act.
• Where applicable Ensure that all internal and external food quality audits are completed with acceptable pass levels and review all recommendations to ensure that the corrective actions are completed within the specified time period.
• Where applicable ensure that all corporate quality measures in the plant are monitored (e.g. HACCP, GMP and Sanitation) by maintaining the plants QSL systems and by conducting regular plant audits to promote a focus on excellence in quality, yield and cost containment in conjunction with assisting with Continuous Improvement initiatives.
• Reinforce the quality control function by promoting awareness of and adherence to quality control/assurance and product safety standards/principles/practices within all operating group areas, by conducting regular GMP and HACCP training with all employees, analyzing quality trends, and supporting production with problem solving.
• Develop, enhance and verify the lab standard operating specifications (SOP’s) documents and forms. Ensure lab employees complete testing, tasks and documentation requirements in accordance with SOP.
• Where applicable Assist in the improvement of existing products and of the development of new products by reviewing product formulations, product and ingredient specifications, label compliance, packaging approval, SOP’s and Process flows to ensure food quality and regulatory requirements are met.
• Where applicable participate in the development of new or existing products and the introduction of new technology by performing evaluations, on-site inspections and validations to ensure government and internal regulatory requirements are being met.
• Ensure that all quality programs, systems and compliance meet or exceed corporate and legislated specifications by conducting routine product analyses and systems audits to verify compliance.
• Support adherence to departmental budget through on-going monitoring of departmental spending.
• Where applicable, in collaboration with customer service, sales and production, respond to customer and consumer demands.
• Implement comprehensive lab equipment, maintenance and calibration program and routinely verify the accurate functioning of the equipment.
• Assist the Quality Manager to monitor and maintain, in combination with the production department, the cleaning and sanitation programs including the sanitary maintenance procedures.

What you will bring:

• Bachelor degree in Dairy or Food Science or an equivalent combination of relevant education and experience
• Three (3) years’ experience in Quality Control/Assurance, preferably in dairy manufacturing
• Knowledge of Quality Assurances programs such as GMP, HACCP and ISO
• Strong team facilitation/leadership skills with a commitment to team development
• Strong interpersonal, and communication skills (verbal and written)
• Leadership / team facilitation skills
• Analytical, problem solving, and decision-making skills
• Proficient with standard office computer technology such as Lotus Notes and Microsoft Office products, as well as business systems such as SAP

What Lactalis will offer:

Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:

• A Competitive Base Salary
• A Performance-Based Bonus System
• 4 Weeks of Vacation
• Benefits starting day 1
• A Pension Program with an Employer Match at 100% of up to 6%
• Tuition reimbursement plan of up to $3,000/year
• A Volunteer Day to give back to your community
• Learning and Development opportunities
• A commitment to internal career advancement with potential for international mobility

Diversity, Equity & Inclusion/EOE

Bring Your Uniqueness to Grow Our Culture

We believe each and every individual within the organization provides value. When we encourage and include the voices of all diverse backgrounds and perspectives, we open doors to unforeseen growth and allow individuals to bring their full authentic selves to work. In order to celebrate the uniqueness of our people and the communities in which we operate, we are committed to cultivating a fair and inclusive workplace that fosters real belonging for all.

Lactalis is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

Please note Lactalis Canada does not request a credit check or conduct other background checks through the LinkedIn application process. If any of the foregoing is required, a Lactalis Canada employee will contact you after a Job Offer has been signed by you.

Job Type: Full-time

Benefits:

• Dental care
• Employee assistance program
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

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