Who we are:

The Michelle Fraser Team is one of the fastest growing teams in Durham Region. Together, we possess the expertise, creativity, and passion to achieve the best results for our clients. We have built a solid reputation for achieving top dollar for our sellers and finding the perfect home in the right neighbourhood for our buyers. Our motto of “pride in service” is evident in everything we do, from our Clients to our Team Members.

Job Summary:

***This roles requires proven multifaceted Real Estate Administration experience with the ability to successfully navigate several listings concurrently and independently with precision plus the ability to work on site full-time***

This position requires a focused, self-starter with proven time management and prioritization skills along with a personal ownership to deliver quality results.

The successful candidate is an individual who is passionate about customer service, committed to quality excellence with effective communication skills and a natural ability to build engaging relationships.

Our core operating values to be adhered to: PRIDE in Service (Pride, Respect, Integrity, Direct and open communication, Everyone is accountable)

What will you do:

• Engage with the Client from the beginning of the sale to their closing along with maintaining the company brand experience beyond.
• Ensure that all listing/buying and administrative tasks are consistently completed with precision and thoroughness
• Quality control: overseeing daily tasks/priorities to prepare new listings to go on market and ensure existing listings are in top quality showing condition
• Prepare listing and buyer presentations, along with CMAs and draft offers
• Work closely with all associated parties (vendors, title companies, clients, listing/buyer agents on both sides of transactions, assistants, and various other team members).
• Take ownership of client issues elevating concerns as necessary to the Team Leader/CEO with recommendations
• Liaison between Real Estate Agents, Clients, lawyers, vendors and Mortgage Lenders during the process of a real estate transaction to ensure impeccable client engagement
• Serves as a company ambassador by delivering a high level of professionalism and quality by utilizing strong verbal and written communication skills and effective telephone techniques
• Responds to phone calls, emails, and website inquires professionally, and in a timely manner, ensuring key dates and actions are captured and tracked to completion
• As the success of the team grows, this individual will be responsible for transitioning and implementing systems of operation to ensure all administrative tasks continue to be completed efficiently and to the highest standards with other support staff

What you bring to the table:

• A flexible schedule – recognizing that real estate can happen at any time, a flexible work schedule is expected including rotating evenings and weekends
• Licensed Realtor preferred
• Viewed as an expert in DocuSign, Broker Bay, Microsoft Office, Google Suite applications and popular Social Media platforms
• Proven track record of superior Customer Service and effective administrative skills (Project Management accreditation is a bonus)
• Impressive people skills with credible verbal and written communication skills
• Team player committed to accountability, transparency and getting the job done
• Coachable - willing to learn new skills and always wanting to improve upon existing skillset
• Interested in the long-term success of the business.
• Valid driver's license with the ability to easily travel when required

Accommodation:

Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance. We will work with you to provide as seamless a recruitment experience as possible.

Application Process:

All applicants must be legally entitled to work in Canada. We will be using email to communicate with you for all job opportunities. It is your accountability to include an updated email address that is checked daily and accepts emails from unknown users. If no response is received, we will assume you are no longer interested in pursuing the opportunity.

Please be advised that a Criminal Record Check will be required of the successful candidate. Should it be determined that any background information provided be misleading or inaccurate, we reserve the right to discontinue with pursuing your application.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted directly.

The Michelle Fraser Team is AN EQUAL OPPORTUNITY EMPLOYER'

Job Type: Full-time

Salary: From $60,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care
• Work from home

Schedule:

• 8 hour shift
• On call

Ability to commute/relocate:

• Ajax, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• residential real estate administrative: 2 years (required)

Work Location: One location

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