NCRI is growing stronger and is seeking a WFH Customer Service Representative/Collector to join our motivated and growing family starting March 15th, 2023. Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.

Home Office Equipment Requirements:

• Equipment will be provided by the company
• Successful candidates will be pre-screened by our Tech Support team to ensure they meet all requirements to proceed, prior to being invited to the training.
• High-speed internet with hardwires connection from the computer to the modem. Speed should be 50 MPBS download and 20 MPBS Upload.

Requirements:

• Communicate with customers for all outstanding amounts
• Establish a solid professional relationship with customers and educate them on best practices
• Negotiate the best payment arrangement to help resolve customers’ bills
• Maintains a high level of professionalism
• A background and credit check will be required.

Bring it! You're qualified if you:

• Call centre experience
• Collections experience is an asset
• Attention to detail
• Exceptional verbal & written communication skills in English
• Professional phone etiquette
• Proven ability to achieve targets
• Dedication to maintaining a superior customer experience
• Enthusiastic and a positive "can do" attitude
• Ability to pass a background check

What we offer:

• Competitive base pay, plus uncapped performance-based commission!
• Competitive insurance coverage, incentives, paid training, and breaks
  
• Outstanding referral bonus program
• Fun perks: Holiday events, food days, giveaways, prizes, themed events, and more!

As our Call Centre expands, we will need to grow our leadership team! We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions. Nothing more satisfying than seeing your career grow within a caring organization.

We are committed to providing the best work environment you’ve ever experienced!!

Start your amazing career with NCRI today!